Redesigning customer journey with Dato’ Arif Siddiqui, Faysal Bank Limited

Bank Banking branches call center Cash CDO channel customer Customer Experience customer journey data Data Monetization Data protection act data warehousing Dato' Arif Siddiqui decision making designing Digital Faysal Bank Ltd financial Industry government ibanking Islamic bank legislation mindset organisation Pakistan product redesigning SBP State bank of Pakistan Strategy Technology Use case vision