Credit Sesame, a credit wellness platform that includes one of the world’s fastest growing digital banking services, has partnered with Trulioo, the world’s leading global identity verification company, to help meet rapidly increasing demand for its services.
Credit Sesame is using Trulioo GlobalGateway to perform identity verification checks on new customers registering for Sesame Cash, as a first step requirement for legal and regulatory compliance. Trulioo helps Credit Sesame to ensure that this process is effective and compliant, while being as fast and frictionless as possible.
Nicolas Dinh, Global Head of Operations at Credit Sesame, commented:
“We prioritize legal and regulatory compliance while also trying to find innovative solutions that make the customer experience as seamless and fast as possible,” We’ve put a lot of effort into digitizing and automating the onboarding process so that manual intervention is required as a fallback measure when it’s necessary.”
Steve Munford, CEO of Trulioo, said,
“The way people bank has changed considerably in 2020, and as a result, there’s been an unprecedented volume of new customers turning to innovation-led digital financial services. We’re delighted to work with Credit Sesame as it scales its operations, ensuring that these new customers are protected against fraud and identity theft, while also enjoying a world-class digital experience based on speed and trust.”
Dinh concluded,
“Our mission is to empower people to take charge of their financial situation and to achieve their financial goals. In order to do this, we need to build trust with our customers, ensuring that their security and identities are protected when they sign up for our services. We see this as an absolutely critical step in building long-lasting and meaningful relationships with our customers.”
