AsiaPay has partnered with Trabble, a seamless platform to enhance Guest Engagement in the Travel & Hospitality industry.
Through this partnership, AsiaPay’s payment gateways — PayDollar, will be integrated with Trabble’s guest engagement platform to enhance the booking experience by providing an automated and secure way of making an upfront payment when booking online or mobile.
To increase guest satisfaction and revenue streams, hotels can accept their global and local customers’ preferred methods of payment securely, including international credit card, internet banking, and regional popular digital wallets such as AliPay, WeChat Pay, GrabPay, to eliminate the need for costly terminals, contactless service and manual payment processing during customer check-in. Upfront reservation payments will also reduce cancellations or no-shows for hotels across Asia.
Joseph Chan, CEO of AsiaPay, commented:
“In this digital age, more travelers make their hotel bookings and pay online and mobile than through any other traditional channels. For tourism businesses to stay competitive, it is important for these million travelers find the online booking process and payment as simple, convenient and user-friendly. Furthermore, forming partnership with Trabble, an innovative guest engagement platform, can allow us to better address and serve the needs of hospitality market in Asia and help hoteliers to readily enhance sales and service under especially pandemic time”.
Ian Low, CEO of Trabble, commented:
“The COVID-19 pandemic has hit the Travel and Hospitality industry the hardest, but in the midst of every crisis, lies great opportunity. Travel will return and likely with a vengeance. Trabble serves to help set businesses apart in seizing this opportunity, elevating physical service into the digital space.Working alongside innovative and collaborative technology partners like AsiaPay, it allows Trabble to build an ecosystem with our seamless solution, to help digitize and save the travel industry.”
