Absa has introduced a quick, simple and convenient end-to-end account opening for new customers, through the Absa Banking App.
This innovation follows the launch of the world first ChatBanking on WhatsApp service and is another innovative way Absa is fast becoming a digitally-led bank, that is centered around the ever-changing needs of customers.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by simply “downloading” it from the App stores.
Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail and Business Banking, commented:
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,”
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
