Tinkoff announced that it has selected Anodot to help safe-proof the way customers experience payments and trading on the Tinkoff platform.
Anodot automatically learns the norms of our business performance, including seasonal and other complex patterns, to identify and alert our teams on any issues that impact revenue. All data sources are integrated into a centralized platform, where AI models learn how customers behave. With this visibility and its real-time performance, Anodot immediately identifies issues such as failed and declined transaction rates, login attempts, device usage and the transaction amount per type.
Anodot’s disruptive technology helps fintechs and other data-driven organizations to find and fix any performance hiccups quickly, ensuring they can provide a smooth and reliable customer experience.
“Tinkoff needed a solution to help monitor high volumes of data from multiple sources in an efficient manner,” said Viacheslav Tsyganov, Chief Information Officer, Vice President, Deputy Chairman of the Management Board at Tinkoff. “Anodot’s technology was deployed within days, seamlessly, across our network. Connected to different data sources and dozens of use cases, it is now deeply rooted throughout our entire organization. As a result, we’ve optimized operations performance and reduced cost by detecting and resolving issues 30% faster.”
“As the complexity and volume of financial data grows, it’s no longer feasible for organizations to manually monitor dashboards,” said Anodot Co-Founder and CEO David Drai. “Now is the time for organizations to leverage AI-powered technology for proactive and accurate business monitoring. Anodot helps organizations like Tinkoff to detect and diagnose issues early on, resolve them quickly, and take preemptive actions before they turn into crises.”
