customer
“Customers would be right in withdrawing trust, had we shut down and not helped them in this time and just managed our own risk”, expressed Kabeer Naqvi, President, and Chief Executive Officer at U Microfinance Bank Limited, during an exclusive Q&A session with our editor in Chief on the impact of COVID-19 on the […]
“Customer behaviour has definitely been altered, and while there will be a resurgence of physical interaction, we believe that there’s been a permanent shift in the acceptance of e-commerce”, commented Mohammad Ali Yusuf (Mo), Vice President, Checkout.com – UK, while representing his organisation during an exclusive Q&A interview session with Daily NewsPK on the impact […]
“The incumbents will of course pull through, but will become even more risk-averse. They may innovate slightly to accept life post-COVID, but not as much as FinTechs”, expressed Akmal Saleem, Co-Founder and CEO, Getrizq – UK, while discussing the landscape of financial sector and digital banking during an exclusive Q&A session with Daily NewsPK under […]
“Overall, working from home and going truly digital has been a pleasantly successful exercise for our organisation”, expressed Ahmed Fraz, Group CEO, Wavetec, during an exclusive Q&A session with our editor in Chief while sharing his insights on the impact of COVID-19 outbreak on the global financial landscape. 1. How is COVID-19 impacting operations? And […]
“I think the industry’s challenges stem from their ability to innovate; the capacity to transform not just products but more importantly processes, underwriting and policies to make them more suited for this “new reality””, commented Murtaza Khalil Hassan, CEO, BIMA Pakistan, while discussing the impact of COVID-19 pandemic on insurance sector in Pakistan in an […]
“As part of our focused campaign on Askari Digital, our objective is not only on enhancing digital channel utilisation, but we are also working on creating the necessary awareness regarding these mediums to hand hold our customers during this paradigm shift”, said Asim Bashir, Country Head – Digital Banking at Askari Bank Limited, while discussing the landscape of […]
DUBAI, UAE 7 March 2020: Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees. The move […]
Adnan Ali, Chief Executive Officer at apps shares the journey of creating a disruptive platform for payments in Pakistan and discusses the vision for future initiatives.
Dato’ Arif Siddiqui, Chief Digital Officer at Faysal bank Limited shares the journey of digital transformation with Daily NewsPK and discusses the future initiatives that will be taken under his leadership.
Shayaan Tahir, CEO and Founder – HomeShopping explains the dynamics of E-commerce industry in Pakistan and the journey of HomeShopping so far.