customer experiences
With AI playing an increasingly transformational role across our lives, Mastercard and the Rochester Institute of Technology (RIT) in Dubai have signed a Memorandum of Understanding (MoU) to foster talent in the region and advance AI innovation globally. This partnership will empower the next generation of RIT graduates to become leaders in AI and advance […]
Amazon and Anthropic announced a strategic collaboration that will bring together their respective industry-leading technology and expertise in safer generative artificial intelligence (AI) to accelerate the development of Anthropic’s future foundation models and make them widely accessible to AWS customers. As part of the expanded collaboration: Anthropic will use AWS Trainium and Inferentia chips to […]
Temenos has launched an industry-first secure solution for banks using Generative Artificial Intelligence (AI) to automatically classify customers’ banking transactions. Transaction classification helps banks provide personalized insights and recommendations, offer more engaging and intuitive digital banking experiences, and enhance customer loyalty through more relevant products and offers. A leader in Explainable AI, Temenos is the […]
Square launched Square Go, a consumer booking app that provides an end-to-end booking experience so consumers can search, discover, and schedule with highly-rated independent service providers in their area. The Square Go mobile app also increases seller visibility, helping beauty and personal care professionals grow and retain their customer base. “Square Go has helped me reach […]
Branchspace takes one more important step to become a leading provider of digital customer experience and modern retailing solutions for the airline industry. A partnership with CellPoint Digital, a pioneer in the development of modern Payment Orchestration Platforms, will further enhance and add more flexibility for airline customers and staff. The partnership brings together the expertise of […]
FullCircl, the Customer Lifecycle Intelligence (CLI) platform that helps financially regulated businesses do better business, faster, and ComplyAdvantage, the leader in financial crime intelligence, today announced a new partnership that will create a best-in-class onboarding and customer lifecycle management solution. When companies integrate with FullCircl and ComplyAdvantage, they access a suite of advanced PEP, sanctions, […]
Nuvei Corporation, the Canadian fintech company, announces its new partnership with Sylogist, a global software company providing solutions for nonprofits, education, and other government and non-governmental organizations. Nuvei’s payments solution for Software-as-a-Service platforms is enabling Sylogist to offer its customers an enhanced payment experience and accelerate its own growth. Rusty Butler, VP of Development at […]
Huawei held its 2023 Middle East and Central Asia (ME&CA) Annual Meeting Awards Giving Ceremony in Riyadh, Saudi Arabia, on Saturday 18 February, bringing together Huawei representatives from 21 countries. His Excellency Haytham Al Ohali, Vice Minister in the Ministry of Communications & Information Technology, graced the event, held in the Kingdom for the first […]
Geidea, a leading fintech company in the region, has partnered with Magnati – a leader in the payments solutions industry – to enable merchants to provide seamless customer experiences in Magnati MetaV – the first metaverse marketplace in the MENA region. Magnati MetaV is a virtual platform where people can get a visual and sensory […]
Confluent, Inc., the data streaming platform to set data in motion, announced that Arab National Bank, one of the largest banks in the Middle East, has successfully leveraged the Confluent Data Streaming Platform to unlock the power of its operational and customer data. This is enabling the bank to introduce innovative new services that enhance […]