Customer Experience
Ooredoo Kuwait, the first to introduce digital innovative services in Kuwait, has shown motive and aspirations to provide the newest of services to enhance and upgrade the concepts of customer experience. Ooredoo has continuously shown interest in the digital advancements that FinTech has shown across nation and region including the support shown by the regulatory […]
Paymentology, the world’s first truly global issuer-processor, is proud to announce its support of customer Tweeq, a leading Saudi Fintech, on being among the first in the Kingdom to achieve an e-money license from The Saudi Central Bank (SAMA). With its official SAMA license, Tweeq will soon launch its mobile-first super-app which boasts an ecosystem […]
Thought Machine, the cloud-native banking technology company, announces it is powering Trust Bank, the first of Singapore’s cloud-native digital banks. Trust is a rapidly growing digital-only bank with an exceptional user experience built in the cloud. Leveraging Thought Machine’s technology, Trust has designed a world-class solution with an intuitive customer experience combining best-in-market rewards with […]
CR2, a global-leading banking software company has partnered with dfcu Bank to transform their ATM, Card and Payments Management Platform. The partnership between CR2 and dfcu will build the Bank’s technological capability and will start by enhancing the customer experience across cards, ATMs and payments. Commenting at the launch Fintan Byrne, CR2, CEO said, “We are delighted to partner […]
The Saudi British Bank (SABB) has partnered with Saudi Payments & Visa to launch SABB Procurement Card, designed specifically for its Corporate and Business clients to manage everyday payments digitally. This is part of the bank’s ongoing efforts to provide banking products and services that meet the highest standards for all customers. Newly introduced Procurement […]
Orderii, a cross-border e-commerce platform closed a 6-figure pre-seed round in October 2022. The platform provides logistics services for sought-after goods only available on foreign sites. Founder and CEO of Orderii, Shakir Ayad Al Jammas, commented, “We have been serving the Iraqi customer for several years now, enabling them to purchase products from brands that […]
With Insurtech on the rise, insurance companies have significantly improved their customer experience by digitising services, lowering costs, and enhancing their underwriting and actuarial processes. The UAE’s #1 fastest-growing Insurtech company, Hala Insurance, is at the forefront of this mission, providing a super-instant claims process with automatic approval for 91% of car repairs. In today’s […]
Leading global fintech platform Airwallex announced a Buy Now Pay Later (BNPL) functionality in partnership with Atome, Asia’s leading BNPL brand. Announced at this year’s Singapore Fintech Festival, the collaboration will enable Airwallex merchants* to offer BNPL as a payment option to shoppers across Hong Kong, Indonesia, Malaysia and Singapore. The partnership is Airwallex’s first […]
Zurich International Life (Zurich) has won the Digital Transformation Company of the Year award at the GB Tech Awards 2022, held on 2nd November 2022 in Dubai. Zurich, which is part of Zurich Insurance Group, a leading multi-line insurer founded 150 years ago, was celebrated for its approach towards transforming and simplifying the customer experience […]
Invest Bank and Emirates Post have recently entered a partnership to provide a seamless customer experience by enhancing the bank’s delivery services. The agreement, which was signed by Ahmad Mohd Abu Eideh, CEO of Invest Bank and Peter Somers, CEO of Emirates Post at Invest Bank Head Office in XX October 2022, will enable Invest […]