In a bid to augment customer experience, Zong 4G, Pakistan’s leading cellular and digital service provider, has upgraded its self-service app. To meet the ever-changing needs of its customers, Zong 4G has added several new features that make MyZong App more than just a self-service app. With the addition of these new offerings, MyZong app […]

BankDhofar has announced that it will begin implementing the DN Series self-service solution to deliver best-in-class customer experience across its ATM network. This renovation will enable the bank to deliver next-generation of self-service banking experience. BankDhofar is the first bank to install DN Series as it activates a future-first approach to its consumer service offering. […]

In a bid to augment the customer experience and providing seamless connectivity, Zong 4G, Pakistan’s leading telecom and digital services provider, has introduced new prepaid roaming bundles for China. Prioritizing customer convenience, these roaming bundles are specially designed to ensure that Pakistanis stranded in China avail Zong 4G’s services uninterruptedly, and stay connected with loved […]

DBS and ComfortDelGro Taxi today announced that the two parties have entered into a strategic partnership to enhance payment services for their customers in Singapore. The bank’s customers can book and pay for their ComfortDelGro taxi rides directly via an integrated in-app booking function on DBS PayLah!, an in-app payment in the ComfortDelGro Taxi Booking […]

UnionPay International, Wemsol Private Limited and Bank AL Habib jointly announce today the launch of UnionPay QuickPass (NFC/Contactless and HCE) acceptance on Keenu POS terminals in Pakistan, where consumers can make safe and quick payments by tapping their UnionPay cards at KEENU POS terminals at more than 7,000 merchant locations in Pakistan. This is the […]

Wavetec, global leaders in customer experience and journey management solutions has officially announced the release of WhatsApp Enabled Virtual Queuing Solution.  The solution is fully integrated with Whatsapp, the most popular app for instant messaging. WhatsApp queuing is a fully integrated experience enabling users with an option to join a queue with real-time queue information.  […]

Karachi, June 12th, 2020: Growing from strength to strength, JS Bank reported profit before tax of PKR 628.5 million for the quarter ended March 31, 2020, as compared to profit before tax of PKR 54.7 million over the corresponding period last year, an incredible 1000% increase. Profitability showed a marked increase primarily due to markup […]

“As part of our focused  campaign on Askari Digital, our objective is not only on enhancing digital channel utilisation, but we are also working on creating the necessary awareness regarding these mediums to hand hold our customers during this paradigm shift”, said Asim Bashir, Country Head – Digital Banking at Askari Bank Limited, while discussing the landscape of […]

  DUBAI, UAE 7 March 2020: Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees. The move […]

  Dato’ Arif Siddiqui, Chief Digital Officer at Faysal bank Limited shares the journey of digital transformation with Daily NewsPK and discusses the future initiatives that will be taken under his leadership.