consumer experience
Murtaza Salman Abedin, Co-Founder & CFO of Fitoor while in conversation with Daily NewsPK explained how they are ensuring superior customer experience while supporting & promoting artists and enthusiasts in Pakistan through their online platform. 1. What led you to create ‘Fitoor’? When was it founded? Pakistan is a land beaming with endless talent and […]
Alfa-Bank deploys NICE Real-Time Authentication solution to improve security and customer experience
NICE has announced that Alfa-Bank Russia has deployed its Real-Time Authentication solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling into the contact center in real-time and without any need for code words or additional questions. NICE RTA, which includes Proactive Fraudster Exposure and Watch […]
The major bank has announced that it is more than doubling the number of local business bankers in branches across Australia. The Commonwealth Bank of Australia (CBA) is expanding its business banking division in a bid to support small-business customers on their road to recovery amid the coronavirus pandemic. CBA Group Executive Business Banking, Mike […]
Customers can now make appointments online ahead of their visits to branches or Premier Wealth Centers nationwide, conveniently and seamlessly via the Maybank2u website. Customers have the flexibility to choose their preferred date and time slot for the branch or PWC they wish to visit, as well as the services they would like to perform […]
David Wang, executive director of Huawei, has launched Huawei’s all-scenario intelligent connectivity solutions for home and enterprise scenarios at the sixth Ultra-Broadband Forum (UBBF). Through these scenarios, home broadband will enter the experience economy era and the digital transformation of industries will be accelerated. Every upgrade of connectivity has fundamentally changed society. Now, as we […]
Tabarak developments has launched the very first e-payment platform among real estate developers, allowing clients to make payments digitally. The new e-payment helps save customers the time and effort spent in visiting the relevant office to pay their installments or deposits, but also helps protect the health and safety of customers and employees against COVID-19. […]
Deutsche Bank has rolled out ‘Deutsche BizBanking’, a new platform under which its business clients ranging from self-employed small businessperson to medium-sized businesses will be served under single platform. The products and services of its Deutsche Bank, Postbank and FYRST brands will be managed by a single unit called “Deutsche BizBanking.”The bank has strengthened the […]
Mastercard has announced partnership with Signzy to enable Signzy’s video-based KYC solution for its banking customers. With this partnership, Mastercard customers will benefit from a completely paperless, remote and secure onboarding solution for end-users. This would be 99% faster than the traditional paper-based KYC process. Backed by artificial intelligence (AI) and machine learning (ML) technologies, […]
Mastercard has launched Mastercard Track Card to Account Transfer, a new business-to-business payments solution in Asia Pacific, It will allow businesses to use commercial cards to pay Suppliers regardless of whether they accept card payments. TrackTM Card will help businesses manage cash flow, eliminate manual work and expand payment options as Suppliers can receive card […]
Citibank India and Mastercard has collaborated to launch ‘IKEA Family Credit Card by Citi’. This card provides instant in-store card bookings, direct payments via Bharat QR, accelerated reward points and attractive EMIs. Furthermore, the card will also offer reward points on all purchases with instant reward redemption at IKEA.The accumulated points can be redeemed in part […]