Swedbank partners with Meniga to launch next-generation digital banking solution to drive customer engagement through data discovery and improved user experience.
The new digital banking solution is now live within all of Swedbank’s markets in Sweden, Estonia, Lithuania, and Latvia. The Internet Bank and mobile bank app has been developed to boost customer engagement and improve the overall digital user experience of Swedbank’s customers.
The new functionalities, which are driven by personalised banking data, will offer an easy-to-use and secure solution for everyday banking, helping users to better understand and take control of their finances
The solution relies on Meniga’s platform for the categorisation and enrichment of all transaction data and account history. This provides Swedbank customers with a more immersive and interactive experience, granting them access to real-time data on their spending behavior, while maintaining high customer data integrity
The new services strengthen Swedbank’s digital channels as an everyday financial advisor for its users, with added functionality including:
- Personalised insights & reports
- User friendly budgeting & financial planning
- Dynamic google-like search for specific transactions
- A new mobile bank app start page offering a personalized at-a-glance overview of a customer’s financial life