SINGAPORE Telecommunications (Singtel) prepaid customers can now use Nets ATM bank cards to make digital top-ups and purchase data plans and services directly on their mobile devices.
With the launch of Nets Click on Singtel’s hi! App, Nets ATM bank cards from DBS, OCBC and UOB can be digitized as an in-app payment mode, simplifying the payment process.
This contactless payment option enables customers without internet banking, debit, or credit cards to carry out transactions on the app, providing a safe digital alternative to visiting physical retail stores in-person, especially given the strict measures taken against COVID-19.
Migrant and foreign domestic workers make up 60 percent of Singtel’s prepaid customers, and more than half a million of them are hi! App monthly active users, according to the local telco.
The value of prepaid has always been about bringing a differentiated mobile service to customers like migrant and foreign domestic workers. Partnering with NETS to offer another convenient, frictionless payment mode is part of our ongoing digitalization efforts to improve the customer experience. The addition of NETS Clicks on the hi! App makes it easier for our customers to stay connected with their loved ones during COVID-19, and at the same time boosts digital inclusion by making digital payments accessible,” said Ms. Gan Siok Hoon, VP of Mobile Marketing & Sales, Consumer at Singtel.
“The coronavirus has given everyone more reason to move towards low-touch or no-touch payment options. Now more than ever, NETS is committed to enabling digital payments and providing an easy to use and accessible solution to as many consumers as possible. We are excited to work with Singtel to introduce NETS Click to prepaid card users. Fast, seamless, and secure, they can add their NETS ATM card as a preferred mobile payment method to the hi! App and conveniently complete their payments with just a simple click,” said Mr. Ricky Lim, MD, NETS Group Merchant business. “It is also a meaningful stride towards supporting migrant and foreign workers in this time of need by providing them with a convenient way to pay and call home,” Mr. Lim added.
Filipino domestic worker Arlyn Panganiban, said, “I’ve been topping up my Singtel prepaid card at 7-Eleven stores during the “circuit breaker” period. With the new payment mode on hi! App, it’s much easier for me now as I can top-up using just my bank card on the go.”
