Riyad Bank launches virtual assistant service to answer the customer’s questions about the services, products, branch locations, and ATM via WhatsApp.
virtual assistant will answer customer’s inquiries automatically 7/24 via artificial intelligence technology, their answers will be a bout the products and the provided services as accounts, credit cards, Mada, finance, investment, digital channels, transfer fees and products.
This service comes as a part of Riyad Bank’s efforts to expand its interactive channel system by using advanced methods in banking technology.
Its worth to mention that Riyad bank considered as a strategic partner with multiple global platforms that’s in line with the digital development internationally, also it is a strategic partner with a number of local and international enterprise to provide innovative solutions in the financial technology and create new opportunities in the digital industry.