Sensely has announced that its partner Nippon Life recently launched an avatar-based sales rep training program to enhance and extend sales using voice-driven technology for the Japan-based life insurer. The 3D virtual assistant provides sales representatives with information on the full variety of Nippon Life policies and services.
The program is built with Sensely’s Software Development that is available for both web and mobile platforms. The SDK also powers popular chat channels via a series of extensible REST APIs in more than 30 languages.
Takashi Okazaki, Head of US R&D, Nippon Life X Silicon Valley, commented:
“Sensely’s SDK allowed our internal teams to bring a new level of interactivity to our training library,””Life insurance is a complex and important service, and our sales representatives appreciate any new ways that can help them properly address customer queries as accurately and efficiently as possible.”
The 3D virtual assistants provides sales representatives with information about the full variety of Nippon Life policies and related services. Nippon Life’s more than 45,000 sales representatives access the content via their mobile devices, which offers convenience, speed, and the ability to retrieve information around the clock.
Billy Daniels, Director of Product Management, Sensely, added:
“Nippon Life’s vision of sales rep enablement is an ideal use case for the interactivity provided by the Sensely SDK,
“Our teams were able to leverage joint insights posed by this project to build additional platform functionality, which has helped bring Nippon sales reps closer to their members.”
