Cart.com, the first end-to-end ecommerce solutions provider, has announced a partnership with Extend, the leading provider of modern extended warranty and product protection plans.
The partnership offers Cart.com merchants a new revenue stream and new ways to increase customer satisfaction by leveraging Extend’s easy-to-integrate API-first platform and technology-enabled proprietary insurance stack.
Extend is supporting Cart.com’s mission to give brands of all sizes access to exceptional ecommerce capabilities previously only available to the world’s largest online retailers.
“Like Cart.com, Extend is fixing the fractured ecommerce ecosystem by providing a truly innovative, effortless, and easy-to-understand service for both merchants and their customers,”b “By creating seamless solutions to serve brands, we empower them to focus completely on their customers. The partnership with Extend fits squarely in this view; anyone who has wrangled with extended warranty claims in the past understands the friction involved. Extend is rewriting the rules for product protection and customer service while Cart.com takes care of everything from the factory floor to the customer door. Through this partnership with Extend, we’re now seamlessly covering the post-purchase experience too.”
“The relationship between an ecommerce company and its customer doesn’t end with the sale,” said Woodrow Levin, Extend co-founder and CEO. “Our technology will allow Cart.com’s clients to continue to engage customers after they make a purchase, unlocking opportunities to increase brand loyalty, open new revenue channels, and create lasting customer relationships. Together, we’re empowering clients to deliver a better experience for customers and we are excited to continue to build on that vision.”
