Abu Dhabi Islamic Bank has announced the launch of remote sales platform. This platform will allow customers to converse with ADIB and apply for personal finance, covered cards, takaful, and other banking products online.
Remote sales platform provides customers with a seamless and convenient banking experience. The platform is equipped with virtual banking tools, including online application and electronic signature services.
The platform also integrates virtual communications tools, including video conferencing and real-time screen sharing, to boost collaboration between customers and sales representatives.
Since its launch, over half of ADIB card sales are being conducted on the remote sales platform.
Samih Awadhalla, Head of Retail Distribution at ADIB, said:
“In recent months, we have witnessed a strong uptake for digital services with 75% of our customers now enrolled through the bank’s digital channels. In response to this accelerating demand, we have developed a virtual banking sales solution that blends the convenience of an easy-to-use digital platform with a highly personalized service delivered by our team of retail banking experts.”
