ABA Bank, Cambodia’s leading financial institution, has become the first bank in the country to launch instant card issuance kiosks using Compass Plus Technologies solutions. This new service enables the issuance of international debit cards (Visa, Mastercard, and UnionPay) and local Cambodian Shared Switch (CSS) cards via self-service kiosks, ensuring the bank’s customers receive debit cards on the spot in under two minutes.
ABA Bank’s mission is to deliver the best banking experience to its customers both in-branch and digitally. This led the bank to embark on this project to offer an instant issuance service that would allow its customers to receive their new cards quickly and independently. The pilot launch of the bank’s first self-service kiosk was well received by customers for the convenience it provided. ABA Bank has 90 instant card issuance kiosks operating in over 80 branches and ABA 24/7 self-service banking spots across the country. Since launching the kiosks, ABA Bank has successfully issued 191,000 debit cards.
Sanzhar Abdullayev, Chief Card and E-Payment Officer at ABA Bank, said:“We’re delighted to become the first bank in Cambodia to offer instant card issuance via self-service kiosks to our customers. We are always looking for ways to introduce innovative services that improve customer experience. Compass Plus Technologies has proven to be a reliable partner during the last 14 years, helping us to deliver exciting new projects, and we look forward to what the future will bring.”
Igor Simonov, AVP, Business Development and Sales Manager at Compass Plus Technologies, said:“It’s always a pleasure to work with an ambitious and forward-thinking institution like ABA Bank. Delivering the first instant card issuance kiosks in Cambodia is a massive achievement and testament to the bank’s approach to driving innovation within the Cambodian banking and payments market.”
