Adyen has partnered with Hungry Jack’s to improve its point-of-sale (POS) terminal fleet and help unify its in-store and ecommerce channels – driving cost savings, while improving revenues and customer experience.
“Adyen’s POS offering has had a significant impact on the business. The last thing you want is your payment system failing on a busy night. A reliable payments set-up allows for quick, seamless customer experiences, and thus improves our turnover,” said Hungry Jack’s CIO Bruce Nolte.
“We want to make it as easy as possible to pay and focus on having a preferred option for everybody across channels. Integrating to the Adyen platform has unlocked this for us. Furthermore, Adyen’s unified commerce solution enabled us to utilize online, delivery, and drive-through options while the dining room was closed throughout the COVID-19 pandemic,” Nolte concluded.
“Offering smooth customer experiences are crucial for QSRs – especially during peak service times and for drive-through and delivery,” said Michel van Aalten, Adyen Country Manager of Australia and New Zealand. “We’re excited by the results Hungry Jack’s has already achieved and look forward to supporting them further on their unified commerce journey.”
