BankDhofar has announced that it will begin implementing the DN Series self-service solution to deliver best-in-class customer experience across its ATM network.
This renovation will enable the bank to deliver next-generation of self-service banking experience. BankDhofar is the first bank to install DN Series as it activates a future-first approach to its consumer service offering.
“Customer’s expectations are constantly evolving and we have a very clear strategy to deliver agile and innovative technology solutions that will add real value to our customers’ daily lives and financial requirements. By partnering with Diebold Nixdorf, we will be able to deliver exactly what our customers need now, as well as a flexible technology solution that will allow us to continue to exceed our customers’ expectations in the future.” Ahmed Said Al Ibrahim, Chief Operating Officer at BankDhofar commented.
DN Series implementation will include both lobby and through-the-wall ATMs enabled with cash recycling capabilities. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, Diebold Nixdorf’s integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day.
Osama Awad, area manager at Diebold Nixdorf said: “We are very proud to be helping BankDhofar leap ahead of the marketplace by delivering connected consumer experiences and including ATMs in the bank’s digital strategy. The DN Series elevates the bank’s self-service strategy, enabling it to provide a secure, futuristic customer experience that integrates across its physical and digital channels. Through the proven recycling technology, which is an integral part of the design of our DN Series ATMs, BankDhofar can dramatically reduce cash-in-transit visits and reduce costs.”
