PCI Pal has announced that it has joined the Five9 CX Marketplace as an approved Secure Payments partner.
Five9 is a cloud contact center provider and the Five9 CX Marketplace offers current and prospective customers a user-centric hub in which customers can browse Five9’s innovative partnerships with the goal of delivering or purchasing an ever improving, superior customer experience.
Through the platform, Five9’s contact center customers will have access to PCI Pal’s payment solutions.
PCI Pal secures payments for any business communications environments, like voice, social, chat, email and contact center, for some of the largest markets ranging from retail and logistics to financial services, public sector and utilities.
The Five9 platform provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. For more information visit www.five9.com.
“Contact centers are hyper-focused on improving both security and customer experience,” said Walt Rossi, Vice President of Business Development at Five9. “Partnering with PCI Pal gives our customers more choice in addressing those needs and enables them to access more tools to ensure PCI compliance in any environment.”
“This partnership will not only enable Five9 customers to utilize our true cloud secure payment solutions, it will enhance the customer experience and strengthen brand reputation all while maintaining secure payments,” says PCI Pal CRO Darren Gill. “As an integrated partner of Five9 – we couldn’t be more excited for the future of this partnership.”
